Please carefully read the following terms and conditions before using our platform (the "Platform" or "We"). By accessing, browsing, creating an account on, contributing content to, transmitting information through, posting comments or participating in any other way with the Platform, you ("You," "Your") acknowledge that You have read, understood, and agree to be bound by these Terms & Conditions.
1. Acceptance of the Terms
These Terms & Conditions form a legally binding agreement between You and us. By using our platform, You confirm Your acceptance of, and agree to comply with, all applicable terms set forth in this document and any subsequent amendments thereto.
2. Eligibility Requirements
The Platform is intended for adults only. To use the Platform, You must be at least 18 years old (or the minimum age required by Your jurisdiction) and have full capacity to enter into these Terms & Conditions. We reserve the right to request proof of age or identity from any User.
3. Minimum Age Requirements
As a condition of accessing our services, you confirm that You are above the minimum legal drinking/purchasing age in your country/state/province/city/region (if applicable) and at least 18 years old, as per the law of the jurisdiction where we operate (Curaçao).
4. Geographic Restrictions
We reserve the right to restrict access to certain features or content on our Platform based upon Your location. You must ensure that accessing and using the Platform in compliance with all applicable laws.
5. Account Registration Rules
To use the Platform, you are required to create an account by providing accurate information about yourself during registration ("Your Information"). By creating an account, you agree to update and maintain accurately your details as necessary or whenever requested. If we suspect any inaccuracies or deceit in Your Information, we reserve the right to suspend or close Your Account.
6. One-Account-Per-User Policies
Each User is allowed one (1) active Account. Creating multiple accounts without our prior permission will be considered a breach of these Terms and may result in account suspension or closure, as well as any applicable penalties or fees.
7. Identity Verification and KYC
We may request identification documentation to verify the accuracy of Your Information and/or for compliance purposes with local regulations (e.g., anti-money laundering legislation). Providing false documents is a severe breach and will lead to immediate termination and potential reporting of fraudulent activity.
8. Account Accuracy Obligations
You must ensure that all details, transactions, or other information you provide on the Platform are accurate and correct at the time they were submitted. It's your responsibility to update Your Information promptly in case of any changes.
9. Account Security Responsibilities
You agree not to share access credentials with others; using third-party software to automate account functions (except for tools explicitly authorized by us) is strictly forbidden, as is attempting to bypass our platform restrictions. If an unauthorized transaction occurs due to your failure to maintain the security and secrecy of Your Password or other login details, you will be responsible.
10. Login Credentials and Password Protection
When using the Platform, choose a secure password that does not relate directly to personal circumstances; avoid sharing it with others. In case of forgotten passwords or unauthorized access attempts, notify us immediately via our Customer Support channels so we can provide assistance accordingly.
11. Restricted Behaviour & Prohibited Activities
12. Multi-Accounting & Fraud Prevention
If we reasonably suspect fraudulent activity through multiple accounts, We may take action including but not limited to closing the offending Account and seeking payment recovery for any damages incurred due to such activities.
13. Bonus and Promotion Rules
To be eligible for promotions or bonuses: You must fulfill all applicable conditions; We reserve the right to withdraw offers at our sole discretion without liability towards users.
14. Wagering and Gameplay Conditions
Each game has unique rules; we require compliance with its terms & conditions as part of these overall Terms & Conditions. The outcome of all games depends on chance, and we shall have no responsibility for disputes over such outcomes.
15. Bonus Abuse Prevention
Bonus abuse is considered a severe breach of our community's expectations. This includes but isn't limited to:
Upon identifying such behavior, your account will be suspended and any uncredited monies from bonuses may be forfeited due to non-compliance with stated promotion conditions.
16. Deposits & Withdrawals
We offer various payment options as specified in their terms of use which can vary based upon jurisdictional rules for different currencies/regions; please visit our 'Deposit Methods' page on your account for a current list and links to learn more about how deposits work at the time you attempt such actions.
17. Verification before Withdrawals
You must pass an ID verification process (as per Section 7, Identity Verification & KYC) in order to initiate withdrawals from any of our games with payouts available, especially those requiring manual approval like progressive Jackpots or substantial winnings exceeding the upper limit for automatic processing as defined within each respective game's payout terms.
18. Processing and Review Procedures
When dealing with claims on funds we've identified you are due (e.g., if an incorrect amount was credited), please inform our support team who shall act promptly but take up to 5 days for manual review of any disputed winnings or transactions - during which period they remain held in a temporary, protected fund until resolved.
19. Responsible Gambling Expectations
Your gaming should be conducted responsibly, avoiding excessive play and maintaining control over finances; we are committed to providing support mechanisms if you become aware that your behavior might constitute problematic betting tendencies ('problem gambling'). For these reasons, You are expected:
20. Self-Exclusion and Account Restrictions
In light of possible addictive behavior that may manifest when regularly playing at online casino sites like ours, we respect users' choices regarding self-imposed temporary inactivity periods from their accounts:
We have temporarily restricted you due to one (or more) reasons stated below ("Reasons") - Your current access shall cease immediately upon your consent. This will exclude the use of any new account opened after closing with intent.
During such duration(s), You agree not to register at or attempt accessing through alternative means our Platform either personally, using proxy services and/or enabling automated scripts for accessing restricted functionality ('bots') on all possible mediums (email, phone).
In case you desire removal from exclusion voluntarily - a time period of six months following registration/last logon as defined by platform logs (if exceeding) needs to pass since entry into it; after which your membership might then be reinstated automatically unless we otherwise notify.
21. Game Fairness & RNG Systems
We strive for complete randomness within each spin/game, using our Random Number Generators certified and audited on a regular schedule as stated in respective jurisdictions' regulations.
22. Technical Interruptions or Voided Gameplay
Due to unforeseen events (e.g., system downtime or errors), we may experience interrupted access; however, unless you had explicitly been warned in advance by one of our operators through official channels - under these circumstances any stake will be returned automatically as per individual game policy rules.
23. Suspension or Closure of Accounts
If You fail to comply with the terms above (including restrictions outlined hereunder), we may choose without cause and at our sole discretion suspend access temporarily, restricting your ability until you adhere again according to standard processes set out within guidelines below:
Temporary suspension can be resolved by adhering strictly back once any reasons cease.
24. Intellectual Property & Platform Ownership
All software content material displayed on our site belongs exclusively solely to us or applicable holders and shall remain proprietary property - nothing contained within may therefore imply ownership transfer, assignment either way of the same; use must accordingly conform entirely thereto.
By registering for an Account, it is understood you have reviewed thoroughly prior terms. Please remember these as stated at time entry – changes occur regularly!
25. Limitation of Liability
We do not accept liability for loss due to errors caused by third-party action or inaction where legally permitted under the jurisdictional law governing our Platform (Curaçao).
If any part hereof shall be declared invalid, that declaration will have no effect on these other provisions.
You must use only methods specifically authorized within "Deposit Methods" link available at all times as per their usage policy when transferring funds in/out through us.
26. Modification of Terms
Our Platform and policies are subject to changes periodically based upon operational necessity or adherence to regional regulatory requirements (as necessitated). Therefore, we recommend that you regularly check for updates provided directly via emails if necessary; also on our official platform homepage located within 'News & Updates'.
If this policy or any part thereof is declared void in whole or partially by competent jurisdictional authority then it will not affect other provisions remaining unaffected.
